Je recommande cet excellent texte de Farenheit 212 : Rethinking design thinking. On peut y lire:
Design Thinking, the widely celebrated innovation model built on observation and prototyping, seems overdue to be assessed with the same scrutiny and iterative spirit it asks us to aim at everything else. Time now to say, ok, we’ve prototyped this thing… what have we learned? What’s working and what’s not? What should the next model do that this one can’t? The increasingly evident answer is that Design Thinking is 100% effective at solving 50% of what it takes to create big innovation outcomes.